Over the last few months we have worked really hard to adapt our services, so that we can limit the risk to the people in our care, whilst still continuing to offer physical and emotional support.
We wanted to update you on how we've achieved this and how our services are running at the moment.
Our Inpatient Unit is continuing to accept referrals and care for local people who need us the most. We are following all up to date guidance and we are monitoring the guidance every day.
We have had to make the difficult decision to change our usual guidance for visitors to our Inpatient Unit. However this decision has been made with our patients, their families and our staff safety in mind at all times.
We are asking 5 key identified visitors (the same 5 people, on every visit) to visit loved ones 2 at a time, between 2pm and 6pm. Each visitor must wear PPE. Visitors will be asked to be tested for Coronavirus, three times a week.
At the moment, with everything that is going on, unfortunately children will not be able to access the Hospice for safety concerns. However, we can be flexible in special circumstances, which can be discussed with a member of our team in cases of end of life.
Please call in advance to arrange your visit by calling our team on 01642 811061.
When coming to Teesside Hospice, please don't gather at the entrance, or in the car park, and maintain social distancing (at least 2 meters apart) at all times. Please use the entrance near the nurses station to enter the Inpatient Unit.
If you have had contact with someone who has tested positive for COVID 19 (or has symptoms), or you have any of the below symptoms and feel unwell, please don't enter the building:
All visitors are kindly reminded to use the hand washing facilities before entering the Inpatient Unit.
We will of course, constantly review these changes and keep you updated.
Our Wellbeing Centre (previously known as Day Hospice) have put together a new programme of support. The programmes will be delivered by our nurses and trained staff. We have started to re-open face-to-face but we are continuing to do this slowly, whilst offering some of our programmes virtually. We have found the virtual appointments are working well as some of the patients feel more comfortable accessing the Wellbeing Centre programmes from the comfort of their own home. Our team are also carrying out regular telephone support and peer support groups.
Through lockdown, we unfortunately weren't able to be in the same room, but we are now thrilled to announce we have started face-to-face appointments, with cleaning happening between each appointment. We are still continuing with some telephone and remote counselling, and we're looking forward to getting back to normal when safe to do so.
If your bereavement was over six months ago and you are still finding that you are having serious difficulties, we are here to help. Our trained counsellors can help you to understand your feelings, how they are impacting you and develop tools and techniques that will reduce and alleviate their impact.
Where it's safe to do so, and where treatment is the best course of action, we can see people who need our support at our clinic.
However, with the need to clean and sterlise the room thoroughly after each person, we can accomodate less people per day.
We have introduced telephone and video support so that we can continue to support you people in their self management.
We are doing home visits where it's safe to do so. Our Outreach Nurse wears full PPE equipment on all visits and follows the correct guidelines.
We are also carrying out video consultations for reviews and assessments.
We are as determined as ever to make sure people with a terminal illness still get the care they need.
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