Vision and Strategic Plan

Our Vision

Our vision is that we are there for everybody who needs us. We want to change the way our society and healthcare systems care for people with a terminal illness and ensure that local people get the very best care at the end of their life.

Our Mission

Our mission is to complement other services by leading the development of new ways of working and delivering hospice care that meets the needs of those at the end of their life today and those in the future, whatever their needs might be.

How we will achieve this

Aim 1: Deliver Essential Services 

Develop more ways of supporting people’s emotional well-being. Establish a hub for refreshed day hospice/living well activity. Develop new ways of supporting people at home and in the community. Establish and if required meet the local need for longer term beds.

Aim 2: Help More People

Improve access to our services for people from marginalised groups. Ensure all of our services are psychologically informed and encourage independence. Seek out partnerships and collaborations that extend our impact. Expand our ability to support people with non-cancer conditions.

Aim 3: Empower our Community

Maintain research priorities that help shape our future development. Champion public and policy maker understanding and support for palliative care. Be seen and recognised as leaders in palliative care by educating and campaigning. Develop meaningful volunteering opportunities across all activities.

Aim 4: Be the Best

Publish outcome measures for all our services that are used to benchmark and inform future development. Ensure our governance is robust and effective. Improve our financial sustainability by increasing income generation and reducing delivery costs. Achieve and maintain an Outstanding CQC Rating.

Our Values

The values that shape the makeup of our team and the way we behave:

Compassionate, Skilled, Trustworthy, Ethical, Accountable, Integrity.