Teesside Hospice believes it is vital that everyone should be able to get the best out of our website, even if they are not a technical expert, or have any physical reason why using the internet can be challenge. We have designed our website to be as accessible as possible in accordance with guidelines laid down by the Web Accessibility Initiative (WAI), and will continue to make changes over time.

Improving our website

We support the WAI initiative to encourage website users to contact us if they feel improvements could be made to its accessibility. Further information about this can be found on the WAI website here http://www.w3.org/WAI/users/inaccessible

Help with using websites

There are some very simple changes that you can make to your computer that can make it easier to see, hear, understand or use websites on the internet as well as other programmes on your computer, such as Word for Windows, you can change the text size, colours, using a magnifier, use your keyboard instead of the mouse or make your mouse easier to use, as well as other things.

A few simple instructions are listed below, but much more information and instructions can be found on the BBC website: My Web My Way http://www.bbc.co.uk/accessibility/index.shtml which also lists links to other information that may be helpful.


Text size can be increased or decreased in your browser by following these steps:

Microsoft Internet Explorer:

•Choose the drop down menu at the top of the window of the browser marked "view"

•A list of options will appear in the drop down menu, choose "text size"

•Next another drop down menu should appear with options including "small", "medium", "large", "largest"

•Select "largest".

Mozilla Firefox

•Hold down the Ctrl button on your keyboard and press the plus (+) key 

•You will find that this will enlarge the text, to enlarge again repeat the procedure 

•Keep repeating until the text is enlarged to your requirements If you need to make the text smaller press Ctrl on your keyboard and the minus ( - ) key

Apple Safari: 

•Hold down the Apple Key and press the (+) key 

•You will find that this will enlarge the text, to enlarge again repeat the procedure

•Keep repeating until the text is enlarged to your requirements 

•If you need to make the text smaller press the Apple Key on your keyboard and press the (-) key

Google Chrome: 

•Click the 'Customise and Control' spanner symbol in the top right hand corner (Alt + E).

•Select 'Settings' ('Preferences' on Mac and Linux)

•Click on 'Under the Bonnet' and customise your fonts and font size in the 'Web Content' section


We are continually seeking to make improvements to the site and welcome any comments, suggestions or feedback. If you are using adaptive technology and are having problems accessing information on the site, please email marketing@teessidehospice.co.uk with details of the problem you encountered and the technology you are using..


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