Visiting times

Last updated: Wednesday 14th July 2021

During Coronavirus our focus is on the safety and well being of our patients, staff, volunteers and supporters, whilst continuing to provide vital services to local people who have a terminal illness.

We have introduced changes to our visiting policy, to protect the most vulnerable we are caring for.

We understand that this is a difficult time for families who have loved ones staying with us, but these changes have been brought in to protect our patients, staff and other visitors.

As the recent surge of Covid-19 positive cases rising nationally and locally. We have managed to keep Teesside Hospice site ‘Covid free’ throughout the pandemic which has allowed us to remain able to deliver the vitally important care to our patients.  The precautions we put in place has allowed us to remain open for visiting too, albeit within agreed guidelines. 

Visiting hours are from 2pm until 6pm. Visitors are restricted to patients bedrooms at this time.

Each patient can have 5 nominated visitors (with only 2 of the 5 visitors being able to attend every 24 hours). Each visitor must wear full PPE. 

Flexible visiting in the case of end of life can be discussed with our team. 

Children can now attend visiting, but they need to be included in the 5 nominated visitors (unless under school age)

Please call in advance to arrange your visit by calling our team on 01642 811061. 

When coming to Teesside Hospice, please don't gather at the entrance, or in the car park, and maintain social distancing (at least 2 meters apart) at all times. Please use the entrance near the nurses station to enter the Inpatient Unit. Before entering the unit, please ring the door bell at the gate or telephone the unit to access IPU.

DAILY TESTING Each visitor must test daily and provide evidence of a negative Covid-19 test at every visit. This is due to the rise in positive cases locally.

Covid-19 self-testing packs are available from:  Teesside Hospice inpatient unit, local pharmacy’s, Community Centre’s such as a library, At a test site, or online at: https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests.

They will provide you with 2 boxes of test kits per person (14 tests)

Staff and volunteers are happy to help visitors with their first tests and reporting of tests.

If you have had contact with someone who has tested positive for COVID 19 (or has symptoms), or you have any of the below symptoms and feel unwell, please don't enter the building:

• High temperature
• Sore throat
• Cough
• Breathing difficulties
• Loss of sense of smell/taste
• Diarrhoea

All visitors are kindly reminded to use the hand washing facilities before entering the Inpatient Unit.

We will of course, constantly review these changes and keep you updated. Please keep checking this page for the latest information. 

Thank you for your understanding.