Visiting Times

Last Updated 8th August 2022

Our patients’ well-being is really important to us. It's at the heart of what we do every day.

Through the pandemic we've worked really hard to adapt our services, so that we can limit the risk to the people in our care, whilst still continuing to offer physical and emotional support.

During Coronavirus our focus is on the safety and wellbeing of our patients, staff, volunteers and supporters, whilst continuing to provide vital services to local people who have a terminal illness.

We have introduced changes to our visiting policy, to protect the most vulnerable we are caring for.

Face masks are still mandatory in this organisation. As we continue to provide care to vulnerable people, the use of face mask's are still mandatory on this site, unless you are medically exempt.

Specialist Inpatient Unit

Our Specialist Inpatient Unit (IPU) is continuing to accept referrals and care for local people who need us the most.

We understand that this is a difficult time for families who have loved ones staying with us, but these changes have been brought in to protect our patients, volunteers, staff and other visitors.

We have continued delivering vitally important care to our patients whilst managing the impact of Covid on our services. The precautions we put in place have allowed us to remain open for visiting too, albeit within agreed guidelines.

Our current visiting guidelines are as follows:

• Visiting hours are from 2pm until 6pm.
• Please try to restrict visiting to two people at any one time.
• Visitors are restricted to patients bedrooms at this time.
• Facemasks must be worn whilst in the hospice environment.
• Flexible visiting in the case of end of life can be discussed with our team.
• Children are able to visit please discuss with nursing team prior to visiting, or call our team on 01642 811061.
• When coming to Teesside Hospice, please don't gather at the entrance, or in the car park, and maintain social distancing at all times. Please use the main reception to enter the hospice and access the Inpatient Unit.

If you have had contact with someone who has tested positive for COVID 19 (or has symptoms), or you have any of the below symptoms and feel unwell, please don't enter the building :

• High temperature, fever or chills
• Unusual or long lasting headache
• Sore throat, stuffy or runny nose
• Continuous cough
• Breathing difficulties
• Loss or change in normal sense of smell/taste
• Diarrhoea, sick or feeling sick
• Muscle aches or pains that are not due to exercise
• Unexplained tiredness/lack of energy

If you are experiencing any of the above symptoms or have had contact please ring the unit to discuss when visiting may be possible.

All visitors are kindly reminded to use the hand gel before entering the hospice and on leaving the hospice.

We will of course, constantly review these changes and keep you updated. Please keep checking this page for the latest information.