Last Updated 11th April 2023

Our patients’ well-being is important to us. It's at the heart of what we do every day.

We review visiting on a regular basis in line with government guidance and local infection rates to maintain the safety and wellbeing of all our patients, staff, volunteers and supporters, and provide hospice specific guidance accordingly.

Specialist Inpatient Unit

Our Specialist Inpatient Unit (IPU) continues to accept referrals and care for local people who need us the most.

Our current visiting guidelines are as follows:

  • Visiting hours are from 2pm until 6pm
  • Please use the main reception to enter the hospice and access the Inpatient Unit.
  • Please where possible try to minimise numbers to 2/3 people at any one time.
  • Children are able to visit but must be supervised at all times.
  • Flexible visiting in the case of end of life will be accommodated and Individual circumstances will be taken into consideration.
  • We request that visitors do not congregate in the carparking area in order to maintain everybody’s safety.
  • Please note after 5pm and weekends access to the unit is via the call bell outside main reception.

If you have had contact with someone who has tested positive for COVID 19 (or has symptoms), or you have any of the below symptoms and feel unwell, please don't enter the building. We request that you ring the IPU (01642 811061) for further advice 

  • High temperature, fever or chills
  • Unusual or long lasting headache
  • Sore throat, stuffy or runny nose
  • Continuous cough
  • Breathing difficulties
  • Loss or change in normal sense of smell/taste
  • Diarrhoea, sick or feeling sick
  • Muscle aches or pains that are not due to exercise
  • Unexplained tiredness/lack of energy

All visitors are kindly reminded to use the hand gel before entering the hospice and on leaving the hospice.

Please keep checking this page for the latest information.


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