Job description

We are looking for volunteers to assist our newly refurbished Coffee Shop in providing a welcoming and pleasant environment for customers. This role requires someone with good communication and customer service skills.

We are looking for a Volunteer to help out on a Tuesday and or Friday 10.30am to 2.30pm. 

The coffee shop is hive of activity with visitors and staff using the facility so you will meet lots of new people as well as learning a valuable skill and providing much needed support to the hospice.  

Required Skills

  • To provide a high level of customer service to customers
  • Basic food preparation
  • Make tea and coffee
  • To ensure the tables and surrounding area are clean and tidy
  • To load and unload a dishwasher
  • Operate a till and balance the daily takings
  • To provide a prompt, pleasant and courteous service


  • To wear ID badge whilst undertaking your volunteering at all times
  • To adhere to Teesside Hospice policies and procedures
  • To work harmoniously with colleagues and other volunteers
  • To inform manager with advance notice if you are unable to attend the agreed shift
  • To attend any training provided by the hospice in order to support the role
  • To complete online mandatory training to help keep the Hospice safe and compliant with CQC requirements

Benefits to you

  • Develop your communication skills
  • Enhance your CV for any prospective employers
  • Gain experience working with a high profile local charity
  • Being part of a supportive, lively team who will endeavour to develop your skills further
  • The opportunity to meet and work with new people
  • Help make a difference to people’s lives

Please note a DBS check will be required for this role.

To apply, please click on 'Apply Today' in the box opposite and complete our online application form. 

Vacancy Details

Job Type



Tuesdays and Fridays 10.30am - 2.30pm

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