Job description
We are looking for volunteers to assist our newly refurbished Coffee Shop in providing a welcoming and pleasant environment for customers. This role requires someone with good communication and customer service skills.
We are looking for a Volunteer to help out on a Friday 10.30am to 2.30pm.
The coffee shop is hive of activity with visitors and staff using the facility so you will meet lots of new people as well as learning a valuable skill and providing much needed support to the hospice.
Required Skills
- To provide a high level of customer service to customers
- Basic food preparation
- Make tea and coffee
- To ensure the tables and surrounding area are clean and tidy
- To load and unload a dishwasher
- Operate a till and balance the daily takings
- To provide a prompt, pleasant and courteous service
Expectations
- To wear ID badge whilst undertaking your volunteering at all times
- To adhere to Teesside Hospice policies and procedures
- To work harmoniously with colleagues and other volunteers
- To inform manager with advance notice if you are unable to attend the agreed shift
- To attend any training provided by the hospice in order to support the role
- To complete online mandatory training to help keep the Hospice safe and compliant with CQC requirements
Benefits to you
- Develop your communication skills
- Enhance your CV for any prospective employers
- Gain experience working with a high profile local charity
- Being part of a supportive, lively team who will endeavour to develop your skills further
- The opportunity to meet and work with new people
- Help make a difference to people’s lives
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Please note a DBS check will be required for this role.
To apply, please click on 'Apply Today' in the box opposite and complete our online application form.