Bank Counsellor

Join our Team

Counsellor (Bank)

Hours: Bank Contract

Salary: £14.98-£17.12 per hour

Department: Counselling

Location: 1 Northgate Road, Middlesbrough, Ts5 5NW

We are seeking a qualified counsellor (minimum Level 5, Foundation Degree) who is working towards professional accreditation and has direct experience in bereavement support, either through practice or structured volunteering. You will deliver safe, compassionate and evidence based counselling to adults, children and young people, demonstrating strong clinical skills, emotional resilience and a commitment to high quality bereavement care.

This bank, as and when required role is a valued part of our counselling team. You will work flexibly in response to service need and hold a caseload of bereaved individuals during periods of increased demand, staff absence or service pressure, ensuring consistent and effective support across the Bereavement Service.

As a Bank Counsellor, you will be responsible for:

• Provide skilled therapeutic support to bereaved adults, children and young people, using appropriate counselling models and interventions tailored to individual need.
• Deliver engaging bereavement related education sessions to external organisations, including local schools, colleges and community groups.
• Conduct thorough assessments to identify client needs, risks and suitability for counselling, ensuring timely onward referral where required.
• Select and apply appropriate therapeutic approaches, referring clients for specialist or alternative support when necessary.
• Respond promptly, professionally and empathetically to all enquiries, ensuring clients feel heard, supported and safe.
• Uphold strict confidentiality and data protection standards in line with professional and organisational requirements.
• Participate in regular clinical supervision to support reflective practice, professional development and safe client care.
• Facilitate or support bereavement groups, contributing to structured therapeutic programmes for adults or CYP.
• Contribute to internal hospice education sessions, supporting staff understanding of grief, loss and bereavement processes.

The ideal candidate will have experience of:

• Managing a small caseload, including some with more complex bereavement needs.
• To decide on appropriate responses to meet the bereavement needs of adults and CYP accessing the service.
• Working closely with colleagues in the BCS team to provide bereavement support for those individuals identified as being at higher risk.#
• Liaising with the multi-professional team on matters related to bereavement care.
• Supporting their team in developing bereavement support groups in line with service demand.
• Accepting and participating in regular clinical supervision sessions and training to facilitate ongoing professional development.
• Maintaining records, in accordance with Teesside Hospice, and BACP policies and procedures.
• Always promoting the work of the service and the Organisation.
• Managing risk, and knowledge of safeguarding issues for Adults and CYP

We are looking for someone who:

• Is qualified counsellor, at a minimum level 5, Foundation Degree in counselling, and be BACP registered.
• Experience of bereavement care and/or working with adults and CYP experiencing loss.
• Working knowledge of counselling skills, gained through caseload knowledge.
• Excellent written and presentation skills
• Self-confidence, and an ability to work on own initiative.
• Ability to consolidate current knowledge with the potential for further development.
• High level of motivation and flexibility.
• Can work as a member of a multi-disciplinary team.
• Is committed to anti-discriminatory practice.
• Has the ability to hold professional boundaries.
• The ideal person will also share our values.

At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.

People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.

Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.

Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.

How to Apply

To apply for this exciting role, go to our website https://www.teessidehospice.org/vacancies and apply, alternatively email your CV and Cover Letter to Recruitment@TeessideHospice.co.uk

For more information about the role, including the job description and person specification, please go to our website: https://www.teessidehospice.org/vacancies

If you would like to discuss this role further, please contact Anna Goldsmith, People & Governance Assistant on 01642 811060

Closing date for applications is 4^th December 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.

We will review applications on a rolling basis and interview suitable candidates as they apply.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role requires a DBS check. We will do this for you