Who we are

 

We support around 3,000 people in Teesside each year, helping them make the most of every day. Everybody gets treated as an individual, whether it’s physical, mental or emotional support they need from us.

 

We were founded by local people and will always be here for local people. We understand their lives, the community and culture, so are incredibly well placed to offer highly personalised levels of care.

 

Our 2025-2028 strategy enables us to look to the future and ensure that we continue to anticipate and respond to the needs of people with life-limiting conditions and their wider families.

 

We expect the number of people and families needing our services to increase over the course of the next three years. We also expect the cost of running Teesside Hospice to rise considerably over the same period. 

 

It costs £6.75 million annually to run our services – that’s over £18,500 every 24 hours. We receive just 30% of our funding from statutory sources, the rest we need to raise ourselves in order to provide care at no cost to our patients. Your support ensures that people in Teesside can die with dignity and live well for as long as possible, surrounded by the best care.

 

Our Vision, Mission & Values

 

Our Vision: We will be there for everyone that needs us. We will change the way society and healthcare systems care for people with terminal illnesses and ensure local people get the very best care at end of life.

 

Our Mission: We will complement other services by leading the development of new ways of working and delivering hospice care that meets the need of those at end of life today and in the future, whatever their needs.

 

Our Values: Compassionate, Skills, Trustworthy, Principled, Accountable

 

Our Core Objectives

  • We will ensure everyone matters and hold people at our core
  • We will reach more people by developing existing and new services
  • We will aim for excellence in all we do
  • We will aim to be the charity of choice for all donors, staff and volunteers

 

Clinical

We will…

  • Widen access for those who would not normally use hospice services
  • Deliver services to people where and when they need them
  • Be the preferred deliverer of Specialised Palliative and End of Life Care education and training across Teesside
  • Deliver excellent Lymphoedema, mental health and wellbeing services to beneficiaries
  • Provide effective support for complex grief and trauma

 

Income Generation

We will…

  • Aim to be the charity of choice across Teesside
  • Increase sustainable income in fundraising and retail to help grow our services
  • Engage with our community to develop and improve donor experience

 

People

We will…

  • Aim to be the best place to work and volunteer in Teesside
  • Embrace and support the wellbeing of staff and volunteers

 

Resources

We will…

  • Reduce our reliance on statutory funding
  • Grow and develop new commercial income initiatives
  • Embed environmental sustainability into all aspects of our work
  • Continuously improve efficiencies and effectiveness utilising technology to keep up with trends