A happy place

Our nurses and counselling team are there, every step of the way. We aim to make you and your loved ones as comfortable as possible.

Every nurse has a story, this is Anne's. 

"My family and friends often ask me how I can work in a hospice; “it must be so sad, I couldn’t cope”, they say. My experience is very different. Of course there are sad moments, but Teesside Hospice is a very happy place full of laughter and positivity and an atmosphere like no other.

Many of our patients will have been with us in the Inpatient Unit for some time, and we will have built up a relationship with both them and their families, to some this may be their first experience of the hospice environment. Walking through the doors as a patient or relative for the first time can be a frightening and daunting experience, filled with emotion. To many this signifies that the end of their, or their loved ones, life is getting near, and has now become reality. Others are overwhelmed with symptoms that have taken over their lives. Families can feel that they have let their loved one down, that they have failed in caring for them at home. Many feel relief that they now have support.

It is our job to quickly assess the situation at hand and act appropriately. Looking after the patient and their families in a holistic way is paramount, remembering that everyone has their story to tell and everyone has their own way of coping with that story.

Listening is one of the most important skills to have as a nurse, alongside empathy and compassion. We aim to address both the physical and emotional needs of our patient using these skills. We guide our patients and their families, opening up conversations that are often burdening thoughts. Helping with memory boxes, and planning for their future, however short, can help them to regain some control in their lives.

Sometimes we will have only just met a patient for the first time at the beginning of a shift, and that day will be their last day. I am always proud that a family in this sad, emotional and personal time, trusts us enough to allow us to join them on this journey with them.

Every day provides a challenge, which is both exciting and rewarding, and we try to make every day matter for the patients in our care, finding out what is important to them, and if they have any wishes that we can help come true. Whether that’s bringing birthday celebrations forward, setting up visits from animals, celebrating special times of the year such as Christmas, or even arranging weddings. All of these things make the hospice a happy place, and one I am proud to be a part of."

No matter how you support us, you are helping nurses like Anne, to care for local families living through the effects of a terminal illness. Thank you.