Coronavirus update: 23rd March

Date Published: 23rd March 2020

Today, we wanted to share with you our latest updates on how we are responding to Coronavirus (COVID-19). In order to ensure the safety of our patients, visitors, staff, volunteers and supporters, we have taken the following measures to help prevent the spread of the virus...

We have temporarily closed our day hospice with telephone support from skilled clinicians being put in its place.

Our Inpatient Unit is open and caring for those who need end of life care. We are taking additional precautions to ensure the safety of our staff and patients. 

Our counselling service is providing essential support, where possible we are doing this remotely, and we have measures in place to deliver telephone advice. 

Our Lymphoedema service is running essential services. Group work has been postponed and telephone support is available. We are offering visits where it is safe to do so. 

Our 11 charity shops, including our collection and delivery service, are now closed. We kindly ask that the public do not leave donations outside of any our shops please.

Our fundraising events and activities have been cancelled or postponed for the foreseeable future. 


Is Teesside Hospice still open to visitors?

To protect our vulnerable patients, we are limiting visitors to 2 per patient, with no children as visitors. 

All visitors are reminded to use the hand washing facilities before entering the Inpatient Unit.

If you think you might have been in close contact with somebody who has the virus, or have been to an affected area in the last 14 days, or suspect you have the virus yourself please seek advice from NHS 111.

If you think you are at risk, please don’t visit our hospice until you have the all clear. 

What can I do to help?

There are a small number of critical things we all need to do to help ourselves, our colleagues and those we care for:

Wash your hands, regularly, for 20 seconds using hot water and soap. This is particularly important after coughing, sneezing and blowing your nose.

If you are worried about yourself or a family member speak to NHS 111. They have phone lines and online resources that will offer reassurance and point you where to go next.

Where can I go for further information?



Public Health England:

I’m a patient, what should I do?

If you are a patient on our inpatient unit and wish to receive visitors, please ensure they follow the advice above before coming to visit you. If you have any questions, please ask us, we will be happy to help. 

How can I get in touch with you?

If you need to get in touch with us and ask any questions please call 01642 811060. Our main reception is manned from 9am-5pm, Monday to Friday. 

I'm living with cancer and I'm worried

It's understandable that you may be feeling worried. For the latest guidance please visit:

How can I support you?

There are plenty of ways you can still support our care and help more local people. 

You can make a vital donation here

You can join our lottery online today

Thank you for your support. We couldn't do it without you.  


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