Teesside Hospice is committed to providing a quality service and excellence in palliative care.
We aspire to be an open and transparent organisation and are regulated by the Care Quality Commission (CQC), Charity Commission and Companies House.
We are governed by a board of trustees. All members are appointed for a four year term and undertake the role of Trustee on a voluntary basis.
The role of the Trustees is to provide strategic direction for the hospice and to ensure the local community is represented in its aim to meet its mission statement and maintain its core philosophy and values.
Teesside Hospice's Board of Trustees are volunteers who have professional experience in a variety of fields which underpins the governance of the hospice. Trustees are recruited from a range of professions and bring with them a blend of experience and expertise in their field, as well as an external perspective.
Our Trustees meet with the Hospice Senior Management Team several times a month to ensure that the strategic objectives of the charity are established and being met.
Our Annual Report gives you an in-depth look at how we operate and our governance, as well as outlines the progress we've made in achieving our objectives during the year, to the benefit of local people and their families.
Following our last unannounced Care Quality Commission visit, we were compliant in all five outcomes again this year.
The CQC team awarded us an overall rating of Good. Here are a couple of comments from the report:
“People and their relatives told us that staff treated them with exceptional kindness, care, dignity and respect at all times.”
“Staff demonstrated compassion in every aspect of their work and 'went the extra mile' to make people feel valued and supported.”
“People's views and preferences were central to the care provided, which was individually tailored and took account of relatives.”
“People were supported spiritually. People were encouraged and supported to make decisions about their care and given time to make their own choices.”
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