Whichever way you choose to support our charity shops, know that your support will make a huge difference.

 

By donating your preloved items to our charity shops, it does so much more than free up space in your wardrobe, it directly supports the care we provide to people across Teesside every year.

 

We currently operate 14 charity shops across Teesside, and every bag of clothes, every book, every homeware item and every donation helps us raise funds to provide specialist care, comfort, and support when it’s needed most.

 

Unable to visit one of our shops?

 

Did you know we offer a donation collection service too, where we will collect donations straight from your home if there are 6 or more bags, or if you would like to donate furniture.

 

Here’s how it works:

  1. Using the form on our furniture collection request page below, you can request a free collection by telling us about your items.
  2. Choose a date convenient to you (please note: our vans and office team operate 9-4, Monday to Friday)
  3. Please also send any images of your items over to charityshops@teessidehospice.co.uk (This will heavily speed up the collection process).
  4. Our team will get back to you to confirm your booking.

Request a collection

 

Unsure on what to donate?

 

At our charity shops, we are happy to except most items, however there are some that we cannot sell. See our list below for more information on what we can and can’t accept:

 

What we can accept

 

We gratefully accept the following items for sale at our shops:

  • Clothes
  • Designer and branded clothing
  • Accessories including handbags, scarves, purses etc.
  • Shoes
  • Books
  • DVDs and CDs
  • Vinyls
  • Art
  • Antiques
  • Small electrical appliances that are working, however we don’t accept appliances that heat up.
  • Small & large furniture items in good condition, with a fire safety label attached.
  • Homeware
  • Toys
  • Household linens and curtains
  • Mobile phones

 

Please do not bring items for sale into the hospice itself, as unfortunately we have no available storage space on site.

 

What we can’t accept

 

Unfortunately, we are unable to accept the following items for sale at our shops:

 

Upholstered items without fire labels

 

It is a legal requirement that all upholstered items carry the appropriate fire label to meet British safety standards. Without the correct label we will be unable to accept your donation.

 

Furniture & Housewares

  • Glass TV Units
  • Divan Beds, Cabin/ bunk beds– wooden/metal frame beds are accepted
  • Mattresses
  • Pianos (electric pianos & organs must send photos to Online team first)
  • Built in wardrobes
  • Gas appliances, Oil lamps
  • Knives and Scissors
  • Used pillows/duvets (except pillowcases and mattress covers)
  • Cushions, cushion covers, and tailored furniture covers (unless the original fire labels are attached)
  • We are also currently unable to accept beds

 

Electrical Items

  • Electric blankets
  • Electric showers
  • Sunbeds and tanning equipment
  • Waste disposal units
  • Power tools without instructions
  • Gambling machines
  • White Goods (Washing machines, Fridges etc.)
  • Printers unless brand new and boxed with ink supplies.
  • CRT TVs

 

Heating and Cooking

  • Gas appliances (mains or bottles goods)
  • Heaters & Radiators
  • Oil and Gas Agas
  • Ovens
  • Toasters & Kettles
  • Microwaves

 

Sport & Safety Equipment

  • Buoyancy aids, life jackets, inflatable dinghies, inflatable toys for water
  • Safety Helmets - Riding hats, crash helmets, cycle helmets
  • Safety harness of any sort
  • Firefighting equipment.

 

Software and Hardware

  • Home recorded DVDs, video and audio tapes
  • Home recorded computer games and software on recordable CDs and DVDs

 

Miscellaneous

  • Personal appliances, such as shavers, foot spas etc. (unless in mint condition, sealed box)
  • Cosmetics and toiletries unless sealed with ingredients listed
  • Medication including vitamins
  • Perishable goods, food and drink
  • Prescription spectacles
  • Items made from ivory
  • Real fur or fur trimmed items
  • Petrol or diesel fuelled garden tools including lawn mowers, strimmers etc.

 

Children’s Equipment

  • Car seats
  • Prams, pushchairs, buggies
  • Cots, carry cots, playpens, high chairs
  • Cot mattresses
  • Soft toys without a CE or UKCA CE label
  • Inflatable beds, dinghies, or toys for water
  • Safety gates

 

Weapons, flammables and liquids

  • Pointed items with potential for harm such as kitchen knives, blades, daggers and swords
  • Weapons including swords, sword sticks, crossbows and realistic toy weapons
  • Guns and ammunition (including replica guns, unless obviously toys)
  • Cigarette lighters, cigarette lighter refill canisters, ashtrays & vaping products
  • Cleaning agents, solvents, adhesives
  • Flammable items such as firelighters, barbeque lighting tools
  • Fireworks
  • Medication including vitamins
  • Petrol or diesel fuelled DIY and garden tools
  • Perishable goods such as food and drink
  • Poisonous, toxic or hazardous substances including paint